Web app - Payments area

Callers/Web: Can I make a call without any funds in my wallet ?
Hello! If you don't have any funds for calls you are only able to call recipients who won't charge you. That means the user who is receiving y...
Tue, 30 Oct, 2018 at 1:32 PM
Callers/Web: How do I call someone with a set call rate?
Hello! If you want to call somebody who has a set price per minute, you have to deposit funds for calls. With no funds, you are only able to call those ...
Tue, 30 Oct, 2018 at 1:43 PM
Caller/Web: How do I get funds for calls?
Hello! To get funds for calls you need to deposit them first. It is possible to transfer them via cryptocurrencies or credit card. To make a transfer...
Tue, 30 Oct, 2018 at 1:43 PM
Caller/Web: How do I withdraw my funds?
Hello! The funds which were deposited in your wallet can't be withdrawn. That means all the funds deposited on the Experty wallet need to be used w...
Tue, 30 Oct, 2018 at 1:45 PM
Caller/Web: What if I have funds, but I am unable to make a call?
Hello! If you have funds for calls but you are still unable to make a call, please check the following:  1.  Make sure you are connected with the ne...
Tue, 30 Oct, 2018 at 1:45 PM
Caller/Web: Why can't I see a deposit in the app after making it?
Hello! It's difficult to estimate how long a transaction will take after making a deposit. Most of the time it won't be more than 5 minutes.  ...
Tue, 30 Oct, 2018 at 1:46 PM
Caller/Web: How does the payment process for the conversation work?
Hello! If you are calling an Expert who is going to charge you for the conversation, it means that the price per minute is set. After connecting with th...
Wed, 14 Nov, 2018 at 10:19 AM