Hello!


You can use the Restore Expert Account button only after you have created an account and backed up your wallet.

You can restore your account in two ways:


A. With a seed phrase or keystore file
1. Go to the Experty app: https://contact.experty.io/
2. Click: Login for Experts
3. Click: Restore Expert Account on the bottom right corner
4. Use 12 words seed phrase or your keystore file to login

B. With a QR code via mobile app:
1. Go to the Experty app: https://contact.experty.io/
2. Click: Login for Experts
3. Go to the Experty mobile app
4. Click on the More (ellipsis) button
5. Choose Web app login
6. Click the Scan QR code button
7. Scan the QR code displayed in the Experty web app via your mobile Experty app
8. Your browser will redirect you to your account automatically

To find out what a seed phrase is, read this solution:
 What is the seed phrase for?
To check how to use a keystore file, read this solution: 
How do I use the keystore file?



If you didn't find answer to your question in our FAQ, feel free to ask. 

CLICK HERE to submit a ticket.



Have a great day!

Experty Team