Your seed phrase was generated during account creation (on the web or mobile app).
This twelve word passcode allows you to access and recover your account - make sure you keep it somewhere safe outside the app.

If you have lost the seed phrase you must create a new account because there is no other way to recover your account.
To check your seed phrase, read this solution:
How can I check my seed phrase?

If you didn't find answer to your question in our FAQ, feel free to ask. 

CLICK HERE to submit a ticket.

Have a great day!

Experty Team